Use the sample solution as a guide to assist you in getting started on this assignment.For this week’s assignment you will complete the following objectives:
- Conduct research and select manual process that requires automation.
- Your process must contain at least 2 business processes (examples are attached)
- Each process should contain at least 4 steps
- Design the layout of a webpage that can be used to automate these processes.
- Draw the user interface for each process.
- Each process must be executed on a separate webpage
- Underline url links and organize the layout of labels, textboxes and buttons.
- Create a new ASP.NET Core application and create the webpages outlined in your design layout.
- Webpages should be blank (no content)
- All pages should contain redirect links to return to each page in the website. Computer Science homework help
- Write a summary explaining the processes that will be automated in your website, the steps involved in designing your website, and the process of building your application shell.
What is a Business Process?
A business process is defined as a collection of business tasks and activities that when performed by people or systems in a structured course, produce an outcome that contributes to the business goals. A business process includes at least one of, but not limited to, the following elements:
- task/ activity
- system
- employee(s)
- workflow
- data
Business processes are invented to derive and contribute to organizational goals. The continuous and repeated execution of business processes is pivotal to successful business operations and business growth.
Business process structures can be simple or complex, based on the elements involved in the process. Through every business process, a business strives to achieve certain goals.
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Some key attributes that distinguish business processes from other business tasks and activities are:
- a process is repeatable
- a process is flexible and not rigid
- a process is specific and has established start and endpoints
- a process is measurable
To understand this better, let us take an example of the employee offboarding process, which has the following steps:
- acknowledging the resignation/termination
- negotiation with the employee for retainment
- notice period and final settlement procedures
- planning for pending projects and assigned tasks
- hand over and knowledge transfer of project and company details
- exit interview
These are the most common activities involved globally in an employee offboarding process. Through acknowledgment and negotiation discussions, the business tries to reason with and retain the employee. The notice period and final settlement procedures help the employee and company get clarity on the terms of the contract pending after the resignation. The project planning and handover activities help the business make sure that daily processes are not affected due to the resignation of the employee. Finally, the exit interview provides the business an opportunity to improve with detailed feedback on the company operations and policies. Computer Science homework help.
Examples of Business Processes
Processes vary depending upon the type, industry, location, etc., of a business, but there are a few processes that are practiced across all these segments of businesses around the globe. To make this easy to understand, we will look at examples of such processes.
Sales process
Making a sale is a fundamental business process across various industries, offerings, and other segments. The common process observed by most businesses involves the following steps:
- sharing the sales proposal
- sending quotes
- negotiations
- receiving orders for product/service
- updating records of sales
- delivery of product/service
- billing
- payment
These are repetitive steps and the workflow and structure of the process are flexible based on the business.
Customer service
Customer service is another important process that is a part of global business operations. It involves the following steps:
- receive customer complaints/issues through CRM
- acknowledge the customer concern
- login details of the issue in the CRM system
- resolve the issue
- communicate status to customer
A few more examples of business processes are:
- recruitment process
- invoicing process
- order processing
- customer onboarding process
- accounting process
- market research process
- product development process. Computer Science homework help.