Problem Solving, Creativity And Solution Setting Management homework help

Assessment Description: Select the case study that is representative of your industry sector (or study stream).

Identify the key problem(s), disruption or opportunity; demonstrate the use of creativity and creative tools and methods to develop three possible solutions.

Select one possible solution and recommend an implementation plan with justification and reasoning why the selected implementation plan is the one recommended. Problem Solving, Creativity And Solution Setting Management homework help

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Assessment Criteria:

1. Identification of problem, disruption and/or opportunity in the context of business
   change
2. Explanation and demonstration of the rationale for tool selection and its application
3.  Feasibility and viability analysis of the possible options/solutions
4. Convincing justification of the recommended implementation plan
5. Clear and actionable managerial recommendations

Case 1 – CitySmart Creating a livable society that is sustainable from a social, environmental and economic perspective is key to prosperous communities. However, continually educating and engaging people on topics that highlight sustainability is challenging. People’s attention is limited, with a variety of news, social media and all competing for their focus. CitySmart specializes in engaging communities with the aim of making meaningful and sustained changes in behaviour which can enhance livability, productivity and environmental outcomes. What can CitySmart do to engage people and focus their attention on this issue? Case 2 – Motor Accident Insurance Commission (MAIC) Motor Accident Insurance Commission (MAIC) provides Compulsory Third Party (CTP) personal injury insurance schemes.  Problem Solving, Creativity And Solution Setting Management homework help The purpose of the scheme is insure people injured in an accident to access medical and rehabilitation services and to claim compensation for their losses, whilst ensuring the motor vehicle driver or owner of the vehicle is not held financially responsible. A problem that has emerges is ‘claim farming’. Claim farming is where a third party cold calls individuals encouraging them to make a compensation claim and then ‘on sells’ their details to law firms. This along with other unethical practices is placing pressure on the CTP insurance premiums which are expected to be costing consumers approx. an additional $20.00 per policy. What can MAIC do to stop claim farming? Case 3 – Digital Disruption and the Australian Taxation Office (ATO) Digital disruption from new and emerging technologies have disrupted traditional industries and businesses. The accommodation sector is suffering from the likes of AirBnB who have access to accommodation inventory but do not own any hotels, Uber has access to cars and drivers to provide point to point short distance transport but don’t own any cars seriously disrupting the taxi industry. Organisations such as Kodak, Encyclopedia Britannica, BlockBuster and others no longer operate because of the transition to the digital economy whilst other organisations such as Nokia have lost their competitive advantage and no longer hold the prime position in their industry. The ability of governments to provide social services is dependent on their ability to collect taxes, through business, employees, and consumption taxes. The introduction of new and emerging technologies and the aging population threatens to the ability for taxes to be collected. What should the ATO do to ensure the continued collection of taxes and the therefore ensure the provision of social services now and into the future. Case Study: How can an Airline Cut “Turn Times”? Kentaro Hayashi buttoned his uniform shirt and wondered if he could really pull this off. As president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, he’d been under enormous pressure in recent months.  Problem Solving, Creativity And Solution Setting Management homework help.Thanks to increased demand for air travel, Rising Sun’s flights were now fuller and more frequent than ever before. And yet “turn” times—how long it took Ken’s crews to clean, check, restock, and refuel the planes—had slipped from an average of 12 minutes to 20 in the past year. In a world of intricate flight schedules, tight takeoff windows, and fickle fliers, those were costly delays. The problem is: RSA Ground was trying to do more work with the same number of employees. Case Study: Failure of a hallmark event The Peace & Love music festival was the hallmark event of the Swedish city Borlänge, which brings tourist and economic benefits to the host community. In 2013, the event organization declared bankruptcy and cancelled the forthcoming festival. The failure of the event has been identified as a combination of three components: an organization in a vulnerable position, a strong new competitor entering the Swedish festival market, and uncertain visitors searching for the new place to be. How can festival management address the failure and ensure the continuity of the event? Case Study: How can the campaign management be upgraded? An industry-leading Airline Company was working with a dated campaign management software system, using a version that was no longer being supported by the software vendor. Compounding their outbound marketing issues, their campaigns constantly changed ownership, their historical campaign data was not being captured accurately and there were all too frequent marketing operation issues. They were ready to take a fresh look at their marketing ‘wants & needs’ and align them with a more current version of EMM (Enterprise Marketing Management) software to incorporate some of the industry’s newer functionality – enhancing their marketing organizations capabilities while providing a solid foundation for future growth and flexibility. Case Study: The Millennium Dome Millennium Dome is a Dome-shaped megastructure, built in the Greenwich peninsula in southeast London. It was designed for the celebration purpose at the time of the third Millennium. The third Millennium is a time period from January 1, 2001, to the end of December 31, 3000. At the time of construction, it was considered as the megastructure in the world with respect to its size the Dome has a theme park and a scientific exhibition both of which are entitled as the Millennium experience. The Millennium Dome closed on the 31st of December 2000 because it failed to attract the number of visitors who were expected to visit the place and results in many financial problems. As a result, the Dome has been sold and converted into a sports arena. It was an achievement for opening a Millennium Dome on time. Initially, this Dome attracts a number of paying visitors but eventually, this number decreases so much that it has beaten the record of visitors in 1999 in England. This Millennium Dome is a fully funded project and it has been funded by three sources that are a national lottery, visitors, and sponsors.  Problem Solving, Creativity And Solution Setting Management homework help.During its operational year, the company has faced many financial problems. One reason is the decrease in the number of visitors. In order to deal with these financial problems, the company has done a number of changes at senior levels, like in the year 2000 the company’s chief executive, finance director, and accounting officers were replaced with new ones. How can the company overcome its solvency problem?   Case study: Baby stroller crisis – what the management will do? A press release announced a recall of every baby stroller it has sold in the country in the past decade – around 1 million units. The purpose is to install a cover for the stroller’s hinge mechanism, which is sharp enough to cut through a baby’s fingers should they happen to be in the wrong spot as the stroller is opened.* In fact, this has happened on at least twelve occasions. A luxury brand built over years has been tarred in one day.Lawsuits are undoubtedly threatening.The corporate website, overwhelmed by traffic, has been inaccessible.Marketing mechanisms designed to trumpet a promise of high performance are being deployed to proclaim the opposite.Can it be a misuse of the product, not an inherent defect? Case study: How can you build the business beyond a single event? The founder and CEO of a mountain bike race in South Africa wonders how to build on the world-class event that he and his team have created. Although the event is popular and continues to grow in prestige, the business's dependence on a single event creates both a threat and an opportunity. The threat is that the business would be in serious jeopardy if something were to go wrong with the event. The opportunity is that the event can be a launchpad for additional events or for other business concepts. Although the team has experimented with some ideas, they have not hit on anything that they want to pursue on an ongoing basis. The founder and CEO is therefore looking for the concept or idea that will provide the business with its next injection of growth.  Source: Fisher, G., & Goldman, M. (2013). Beyond epic: Building the business beyond a single event. Harvard Business School. Case Study: China Airlines This case deals with the problems faced by Taiwan-based full-service airlines, China Airlines Ltd. (CAL). Much of its trouble was attributed to its poor safety record in the 1990s that severely tarnished its brand image besides lowering passenger traffic. In addition to this, analysts felt that faulty pilot recruitment policies, lenient flight crew training process, lax maintenance systems, high-cost operational structure, inefficient corporate culture, and the cost-cutting policies of the management which sacrificed safety standards added to its woes. The strained political relations between mainland China and Taiwan which prohibited the airline from launching flights to routes in China only compounded its problems. How can China Airlines restore its image? Case study: How can Starbucks save its brand value? Starbucks' announcement that it will close 600 stores in the US is a long-overdue admission that there are limits to growth.

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In February 2007, a leaked internal memo written by founder Howard Schultz showed that he recognized the problem that his own growth strategy had created: “Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store.” Starbucks tried to add value through innovation, offering wi-fi service, creating and selling its own music. More recently, Starbucks attempted to put the focus back on coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Source: Harvard Business Review Case study: The Edinburgh Fringe Festival online box-office system collapse The Edinburgh Fringe Festival faced its biggest crisis in 2008 when its online box-office system collapsed; this ultimately did not lead to the end of the festival, but instead a serious financial loss for the Fringe Society. In 2008, the Fringe faced the biggest crisis in its history when the computerised ticketing system failed. The events surrounding the failed box office software led to the resignation of Fringe Director Jon Morgan after only one full year in post. The resultant financial loss suffered by the Fringe Society was estimated at £300,000, which it was forced to meet from its reserves, although other sources report this at £900,000.[40] These events attracted much comment from the UK and world media. More debts emerged as the year went on, and an independent report criticised the Board and the current and previous Fringe Directors for failure of management and an inability to provide the basic service. How the festival will continue its viability? Problem Solving, Creativity And Solution Setting Management homework help