Process Improvement Plan Assessment

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Process Improvement Plan Assessment

Develop a 7-page process improvement plan for a provided scenario or a business and process of your choice, using data to support your recommendations.

Introduction

This portfolio work project, a process improvement plan, will help you demonstrate competencies in process documentation, process analysis, and process improvement.

Scenario

For this assessment, choose either Option 1 or Option 2. You do not need to do both. You will apply one of these scenarios in the Requirements below. Both options will be graded using the same scoring guide.

Option 1

Wild Dog Coffee Company, a locally owned company with a single coffee shop location, serves a wide selection of espresso products, small breakfast and lunch menu items, and a limited evening menu. The company is planning to expand the business by adding an additional location. While different menu items may be tested at the new location, the espresso beverage preparation process will remain exactly the same. The company wants to ensure that the espresso beverage preparation process is documented and refined before the move Process Improvement Plan Assessment .

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Option 2

Select a business and process of your choosing. Note: It is recommended that you use the same business for each assessment in this course. Before choosing a company, read all three of the assessments thoroughly to ensure the following:

  • The company fits the assessment requirements and you have access to the information needed to complete the assessment.
  • The business information is disclosed in the assessment for faculty’s reference.
  • You can distribute the business data without disclosing confidential information.

Contact faculty with questions.

Your Role

Option 1

You are one of three owners of Wild Dog Coffee Company. Your background is primarily in operations. Your business partners’ backgrounds are in marketing and sales. While they are working on the external aspects of the business that will bring customers in, you are focused on making the internal customer-facing processes as efficient as possible. You are preparing an analysis and recommendations that will help manage a core process improvement for the successful opening of a second location.

Option 2

Your boss, a director, has tasked you with a process improvement project. She is relying on you to prepare an analysis and recommendations that can be presented to the executive team of the company.

Requirements

Include the following in your process improvement plan:

  • Assess the steps for a selected process.
    • Develop a flowchart showing the process’ steps. You may include as many steps as are relevant for your selected scenario.
    • If using Wild Dog Coffee Company, show the steps for preparing an espresso beverage (for example, latté, cappuccino); there are two steps that must be included: (1) order is submitted and (2) beverage is handed to the customer. Hint: You may want to visit a local coffee shop to observe the beverage preparation process Process Improvement Plan Assessment .
  • Prepare a procedure documenting the selected process. At a minimum, the procedure must document the following for your selected process:
    • Metrics. Identify at least two metrics that will be useful in determining how well the new process is performing. Be sure to identify the target value of the metric and how you will measure it.
      • For Wild Dog Coffee Company, it could be how well the beverage preparation process is performing. A third metric is already identified for you: order delivery time. (This is the time between when the order is submitted and the time the beverage is handed to the customer.)
    • Procedure. This section describes each step of the process.
      • For Wild Dog Coffee Company, your procedure should be titled, “Espresso Beverage Preparation Process.” Be sure to include order submittal and handing the beverage to the customer as part of the procedure.
    • Purpose (of the procedure). This section describes what the procedure is intended to do.
  • Analyze data for process changes for a selected process. Respond to the following questions:
    • Is the process centered? Provide the results of your calculations and the rationale for your decision by thinking about the process capability.
    • Is the process capable at 3-sigma? Provide the results of your calculations and the rationale for your decision by thinking about the process capability index.
    • Is the process in statistical control? Provide the appropriate numbers and the rationale for your decision using a control chart for individuals.
    • For Wild Dog Coffee Company, analyze the Beverage Service Times [XLSX] data. This data is for 50 beverage preparation events and was collected using their order processing system. Each individual order gets a time-stamp when it is placed and again when the beverage is handed to the customer. The senior barista thinks the beverage delivery times should range between 2 and 3 minutes. The known process standard deviation, which has been calculated on an on-going basis, is 0.5903 minutes.
  • Analyze the cause and effect of process variances.
    • Brainstorm possible sources of variation to create a cause-and-effect diagram to help analyze potential sources of variation in the espresso beverage preparation process at Wild Dog Coffee Company or for your selected business’ process. Your diagram must include at least four of the “6 Ms” (that is, management, manpower, method, measurement, machine, materials).
  • Recommend quality and customer service improvements for a selected process.
    • Detail the results of your analysis for Wild Dog Coffee Company or your selected business’ process to substantiate your recommendations Process Improvement Plan Assessment .

Deliverable Format

Requirements:
  • The process improvement plan is to be a minimum of 7 pages, not including the title, reference, and appendix pages.
  • Use a process improvement plan template of your choice.
Related company standards:
  • The process improvement plan is a professional document and should therefore follow the corresponding MBA Academic and Professional Document Guidelines (available in the MBA Program Resources), including single-spaced paragraphs.
  • In addition to the title and reference pages, include the following in the appendix:
    • Flowchart.
    • Procedure.
    • Detailed results of order delivery time analysis.
    • Cause-and-effect diagram.
  • Use American Society for Quality (ASQ) data analysis tools and 2–3 additional scholarly or academic sources where applicable.
  • Use APA formatting for citations and references.

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Evaluation

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies through corresponding scoring guide criteria:

  • Competency 1: Analyze how operations management theories and models effect the development and delivery of products or services to the marketplace.
    • Assess the steps for a selected process.
  • Competency 2: Use logistics and supply chain management tools to manage the distribution of products and services.
    • Prepare a procedure documenting a selected process.
  • Competency 3: Use data to evaluate the effect of operations management decisions on organizational goals.
    • Analyze data for process changes for a selected process.
    • Analyze the cause and effect of process variances.
  • Competency 4: Evaluate the effectiveness of operations management strategies to achieve quality and customer service goals.
    • Recommend quality and customer service improvements for a selected process.
  • Competency 5: Communicate business needs, opportunities, and strategies with multiple stakeholders.
    • Write coherently to support a central idea with correct grammar, usage, and mechanics as expected of a business professional.

Faculty will provide feedback as if they were the recipient of your deliverable in the workplace, using the scoring guide. Refer to the scoring guide to ensure that you meet the grading criteria for this assessment before submission. Process Improvement Plan Assessment

Business Knowledge Assignment Paper

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Business Knowledge Assignment Paper

Review common business entities’ structure along with their benefits and potential challenges.   Requirements: Following your review, please complete a comparative analysis and determine the entity that provides the best framework for an entrepreneurial venture. Your response should include adequate support and analysis. in 400 words

Assume that James Park and Eric Friedman of Fitbit plan on expanding their business to accommodate more product lines. They are considering financing expansion in one of two ways: (1) contributing more of their own funds to the business or (2) borrowing the funds from a bank.   Requirements: Identify at least two issues that James and Eric should consider when trying to decide on the method for financing their expansion. Your response should include adequate support and analysis. in 400 words Business Knowledge Assignment Paper

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 Visit The Motley Fool’s web page on cash flow–based valuation  (Fool.com/how-to-invest/how-to-value-stocks-cash-flow-based-valuations.aspx). o Requirements: Answer the following questions.  1. How does the Motley Fool define cash flow? What is the reasoning for this definition? 2. Per Fool’s instruction, why do analysts focus on earnings before interest and taxes (EBIT)? 3. Visit other links at this website that interest you, such as “How to Read a  Balance Sheet,” or find out what the “Fool’s Ratio” is. Write a half-page  report on what you find in 400 words

just the answers, no cover page

Business Knowledge Assignment Paper

Accounting homework help Acc1

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Accounting homework help Acc1

Instructions:

This module discusses the use of information from managerial accounting systems and the use of costs in decision making. Please read and review the following case: When Change Isn’t So Good: A Story of New Management and Misleading Statements. (see attached)

Discuss the following in 1.5-2 pages

• As you review the IMA Statement of Ethical Professional Practice (see attached), which of the IMA’s overarching ethical principles are potentially compromised by Liz’s position?

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• Is management perpetrating fraud? Is what they are doing illegal? Unethical? Explain. • How does the misleading information impact decision-making? • What damages could potentially be caused by the misleading information? • If you were a board member and found out about the changes and discrepancies in the

material presented, how would you feel? • Identify the stakeholders in this case. Then discuss how Liz’s decision may impact the

stakeholders. • What do you recommend Liz do? Be sure to defend your answer.

Accounting homework help Acc1

ACC325 Forensic Accounting Assignment

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ACC325 Forensic Accounting Assignment

Term 4 Unit 1 Discussions

Unit 1 Discussion Board (ACC325 Forensic Accounting)

The articles, lecture and textbook for Unit 1 all contain variations of the definition of forensic accounting.  What was your understanding of what forensic accounting was before you read the material in Unit 1?
If you had to explain what forensic accounting was to someone with no understanding of it, what would you say?
The study of forensic accounting uses three different approaches.  One approach uses audit as a foundation with emphasis on internal control and understanding how systems work.  A second approach uses fraud investigation as the basis ACC325 Forensic Accounting Assignment.  The third approach is eclectic in nature and covers the many areas under the forensic accounting umbrella to include tax and other fraud, money laundering, dispute resolution, litigation support, computing economic damages, bankruptcy, divorce, identity theft, organized crime, terrorism investigations, cybercrime and business valuations.  Which approach would you support and why?

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If your CPA firm was offering services in forensic accounting would you specialize or be general in nature?  If you specialized, what area would you want to specialize in?  Explain.

Unit 1 DB: Communications Gap (ACC430 Accounting Information Systems)

Before the mid- 1970s, systems programmers and businesspeople (including accountants) did not communicate well with one another. The programmers were criticized for using too much jargon, and the business-people were criticized for not adequately expressing their needs. Efforts have been made to overcome this communication gap, but room for improvement still exists. What problems do you think resulted from this communication gap? What do you think you can do to help close the gap even more when you enter the workforce? ACC325 Forensic Accounting Assignment

Accounting homework help Project

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Accounting homework help Project

This assignment is the second of a three-step process. Step 3 will be completed in Unit VIII.Using the selected government budget from Part I in the previous unit, evaluate the past 3 years’ allocation of private and public goods. Develop an analysis that addresses the prompts listed below.

  • Evaluate goals and priorities of the local government goods and services.
  • Assess internal and external challenges for providing goods and services.
  • Evaluate budget stabilization measures.
  • Provide recommendations.

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Your report should consist of no less than two pages, and all sources utilized should be cited and referenced using APA Style. Please ensure that you include a title page and reference page. Remember that the title page and reference page are not included in the page expectation. Accounting homework help Project

Accounting homework help Discussion Question

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Accounting homework help Discussion Question

Do you feel eliminating income tax and applying a consumption tax will broaden the tax base? Why, or why not? What is one thing that you have learned about public finance and budgeting that you want to make sure you carry forward into a career in public administration?

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Accounting homework help Discussion Question

Revenue Recognition Assignment Paper

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Revenue Recognition Assignment Paper

One of the most important decisions in accounting is to know when to recognize revenue. Understanding the revenue recognition criteria and how they apply helps you understand when revenue should be earned.

Think about the business in which you work. How would revenue be recognized in your industry? In what type of industries would a company have to wait to report revenue even though the payment or valid promise of payment might be received early?

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Consider the following examples:

  • A long-term construction company (such as one that builds highways)
  • A fitness center where membership dues are paid upfront and quarterly

Select one example and respond to the following in a minimum of 175 words:

  • When do you think revenue would be recognized?
  • When would the two revenue recognition criteria be met?
  • What is the risk to users of financial statements if revenue is recognized too early?

Discuss the difference between overstatement and understatement of revenues.

Revenue Recognition Assignment Paper

Accounting homework help Assignment

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Accounting homework help Assignment

The purpose of this assignment is to help you break down the final Individual Portfolio Project into smaller tasks and to obtain instructor feedback for each step.

Additional information to address in the paper includes:

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  1. An overview of the client;
  2. A detailed explanation of the investment policy statement based on the unique needs and preferences of the client, including an explanation of the investment and objectives for the portfolio; and
  3. A description of any investment constraints, liquidity needs, and the client’s time horizon (be sure to incorporate knowledge from the course that may include the discussion of: expected standard deviation, risk/reward, downside deviation, present/future value of investment, etc.).

This paper should be a minimum of 500 words and supported with scholarly resources.

Accounting homework help Assignment

Accounting homework help Libs 150

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Accounting homework help Libs 150

Please read the Unit 1 Content before participating in this discussion. It will help you to get acquainted with the UMGC library and other online resources. It will also introduce Boolean searching. One of the shifts we make in LIBS 150 is from searching words to being intentional about the key concepts behind the words.

This exercise will help you to put what you are learning to work as we get started on our first major assignment, our Search Strategy, due at the end of Unit 2. Download the assignment, choose a research topic from the list provided, and begin working through the first four steps. This discussion gives me a snapshot of your work and allows you to receive feedback and make adjustments to your responses before you submit the assignment for grading. By the time you complete the Week 1 and Week 2 discussions, your Search Strategy assignment will be mostly complete!

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Note that you will not be writing a research paper for this class. Instead we focus on the research process — formulating a Search Strategy in Week 1, searching online and in the Library in Week 2, then evaluating “one good article” in Week 3’s Article Analysis assignment.

Here are the topic we will be choosing from:

  • The effect of the Covid-19 pandemic on higher education
  • The effect of supply chain issues on global commerce
  • The effect of pets on owners’ mental health
  • The effect of telework on the real estate market

If you would like to propose your own topic, contact me to discuss your idea.

Once you’ve downloaded your assignment and started working, please answer the following questions in your discussion post.

1. What topic did you choose? What key words did you notice as you scoped out your topic? [You are answering Step 1 and Step 2, #2.]

2. A good research question will be open-ended and will narrow the topic in some way. Please share your research question and explain briefly how you developed it. [You are answering Step 2, #3.]

3. What are the key concepts in your research question and what alternative words can you think of for each concept? [You are answering Step 2, # 5 & #7.]

4. Try using simple Boolean logic to create a search statement using your key concepts. If you really want to impress me and your classmates, try an advanced searching technique! (Steps 3 & 4)

5. What do you feel is still unclear to you about creating a search strategy?

Once you have posted, please respond to at least two of your classmates. You will find that some of your classmates will have chosen the same topic as you. What ideas can you share? Offer something concrete — suggestions of where to look, what search terms to use, or ways to narrow/focus their topic.

EXAMPLE

 

  1. The topic I chose is “The effect of pets on owners’ mental health”. The key words I noticed were mental health, stress relief, and companionship Accounting homework help Libs 150.
  2. The question I used to begin my search is “Does having a pet benefit a person’s mental health?” I chose to word it like this because it includes the idea from the chosen topic, and opens the search to different opinions on whether having a pet is beneficial to a person’s health.
  3. Key words in my research question were “pet”, “benefit” and “mental health”. I could reword my question to say “Do people who own pets have better mental health?”
  4. pets OR pet ownership AND mental health OR emotional well being
  5. Nothing is unclear yet but I will always ask questions as soon as I get confused so I can gain further clarification.

Accounting homework help Libs 150

Accounting homework help Discussion Finance

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Accounting homework help Discussion Finance

Discussion- 450 words APA citation

Cost of Capital

In the links below, you will explore how companies compute their cost of capital by computing a weighted average of the three major components of capital: debt, preferred stock, and common equity. The firm’s cost of capital is a key element in capital budgeting decisions and must be understood in order to justify capital projects.

Cost of Capital– https://www.youtube.com/watch?v=B8JZhQofRTs&ab_channel=BradSimon

For this Discussion, imagine the following scenario:

You are the director of operations for your company, and your vice president wants to expand production by adding new and more expensive fabrication machines. You are directed to build a business case for implementing this program of capacity expansion. Assume the company’s weighted average cost of capital is 13%, the after-tax cost of debt is 7%, preferred stock is 10.5%, and common equity is 15%. As you work with your staff on the first cut of the business case, you surmise that this is a fairly risky project due to a recent slowing in product sales. As a matter of fact, when using the 13% weighted average cost of capital, you discover that the project is estimated to return about 10%, which is quite a bit less than the company’s weighted average cost of capital. An enterprising young analyst in your department, Harriet, suggests that the project is financed from retained earnings (50%) and bonds (50%). She reasons that using retained earnings does not cost the firm anything since it is cash you already have in the bank and the after-tax cost of debt is only 7%. That would lower your weighted average cost of capital to 3.5% and make your 10% projected return look great Accounting homework help Discussion Finance.

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Based on the scenario above, post your reactions to the following questions and concerns:

What is your reaction to Harriet’s suggestion of using the cost of debt only? Is it a good idea or a bad idea? Why? Do you think capital projects should have their own unique cost of capital rates for budgeting purposes, as opposed to using the weighted average cost of capital (WACC) or the cost of equity capital as computed by CAPM? What about the relatively high risk inherent in this project? How can you factor into the analysis of the notion of risk so that all competing projects that have relatively lower or higher risks can be evaluated on a level playing field?

Instructions:

1. Post your initial/main response later Sunday, January 14 at 11:59 PM EST

2. Read and respond to one (1) of your classmates no later than the last day of Module 5. Below are suggestions on how to respond to your classmates’ discussions:

a. Ask a probing question, substantiated with additional background information, evidence, or research.

b. Share an insight from having read your colleagues’ postings, synthesizing the information to provide new perspectives.

c. Offer and support an alternative perspective using readings from the classroom or from your own research.

d. Validate an idea with your own experience and additional research.

e. Make a suggestion based on additional evidence drawn from readings or after synthesizing multiple postings.

f. Expand on your colleagues’ postings by providing additional insights or contrasting perspectives based on readings and evidence.

3. See the syllabus for additional posting requirements.

Accounting homework help Discussion Finance