Deliverable 3 – Understanding Data Collection and Performance Improvement

Competency
Evaluate healthcare quality measures and their use in diverse populations and settings. ScenarioOakridge Hospital is preparing for redesignation of its Magnet Status, which represents diverse populations in primary, secondary and tertiary settings. As the clinical analyst for the hospital, it is your responsibility to ensure that all of the collected and submitted data meets criteria to maintain the covenant status. The Board of Directors asked The Chief Nursing Officer (CNO) to give an update on the hospital’s Magnet status and redesignation efforts. Applied Sciences homework help.

Instructions
You have been asked by the hospital’s Chief Nursing Officer to create a PowerPoint presentation (using speaker notes for each slide or voiceover narration) on Magnet designation, quality measures and patient outcomes to be presented to the Board of Directors. This presentation should include:
1. Background on Magnet Recognition Program®.
2. Summary of the Magnet status model components and diverse data elements that can be used in the hospital’s Quality Improvement initiatives that will be measured for redesignation.
3. Explain the use of hospital, state and national data comparison requirements in Magnet redesignation and quality improvement.
4. Three goals that align to Magnet status with an explanation of how these goals can positively impact the hospital’s patient outcomes.

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Rubic:
A – 4 – Mastery
Clear and thorough background information on Magnet Recognition Program. Included comprehensive details on the model components and data elements that can be used in QI initiatives. Includes multiple supporting example

B – 4 – Mastery
Clear and thorough explanation of hospital, state and national data comparison requirements in Magnet redesignation. Included comprehensive explanation with multiple supporting examples for comparison of hospital, state, and national data comparisons quality improvement.

C – 4 – Mastery
Comprehensive list of more than three goals aligned to Magnet status. Included multiple supporting examples of how all of the goals can positively impact the hospital’s patient outcomes. Applied Sciences homework help.

ORAL REFLECTION PRESENTATION OVERVIEW

Deliver a concise, oral reflection (5 minutes maximum) of your doctoral development on Day 5. Refer to the instructions and required format outlined below.

INSTRUCTIONS:
Engage in a reflective discovery of your individual doctoral development.

Apply what you have learned in DOC/733R as you reflect on your past, present, and consider your future.

Use the I Used to Think …, Now I Think … format below to guide your reflective discovery.

FORMAT:

The purpose of the I Used to Think …, Now I Think … format is to facilitate a process of reflective thinking aimed at recognizing your individual development over time (Ritchhart, Church, and Morrison, 2011). Applied Sciences homework help.

The chart below includes targeted topic areas to guide and document your reflective discovery. To complete the chart:
1. Read each topic area.
2. Reflect on your past self in relation to each topic area.
3. Consider your current self in relation to each topic area.
4. Imagine your future self in relation to each topic area.
5. After thinking about your past, present, and future, ask yourself:
How did I used to think about _______________?
How do I think about ____________________ now?
6. Document your thoughts in the chart.

Be sure to consider multiple aspects within each topic area—do not limit yourself. Your goal is to present a holistic summary of your growth, development, learning, and discovery throughout the doctoral program.

Use the chart to inform your Day 5 oral presentation.

Note: Presentations should be delivered with confidence and in a conversational manner. Talking points may be referenced, but material should not be read verbatim from a prepared document.

Topic Area I Used to Think … Now I Think …
Integrating scholarship, practice, and leadership
(into your professional and academic writing, discussions, decisions, and so forth).
Your professional and academic identity as a scholar-practitioner-leader.
Your readiness for the professional workforce as a doctoral practitioner.

Reference:

Ritchhart, R., Church, M., & Morrison, K. (2011). Making thinking visible: How to promote engagement, understanding, and independence for all learners. San Francisco, CA: Jossey-Bass. Applied Sciences homework help.

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Q.1 (20 Points)
You are a healthcare consultant hired by the Eastcoast Healthcare System to assist in evaluating an organization’s strategic plan for the next 5 years. The plan will shape the development of a comprehensive network of services for the community. You’ve been asked to give a presentation to the board of directors on options for restructuring the local delivery of healthcare services. The hospital’s president has asked you to focus your presentation on the common elements of a comprehensive delivery system and to highlight innovative methods to restructure. The presentation will lay out the requirements of an integrated healthcare delivery system and include how much emphasis should be placed on what types of primary, secondary, tertiary, long-term care, and palliative care services, and why. Applied Sciences homework help.
Q.2 (20 Points)
You are the newly hired Vice President of Human Resources for the Bayside Community Health System. You’ve been on the job for just 3 months and have considerable experience in human resource functions. You have responsibility for all of the usual human resources functions, including the recruitment process, the training and development functions, and the retention plan. In addition, you have the additional departments of volunteers and the hospital chaplain services.

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You’ve identified a number of serious organizational issues that are impacting the hospital. Turnover is high, there are many vacant positions, and the organization has a very high number of positions that are considered hard-to-fill positions because of national workforce shortages in nursing, pharmacy, and radiology.
The board of directors and the president know that they have serious human resource issues that will have to change in order for them to compete in the local healthcare market as an employer of choice. Applied Sciences homework help.  As in any healthcare organization, fiscal resources are limited, but the board is firmly committed to investing in a well-developed human resources plan to decrease turnover and stem the ever-growing turnover and vacancy rates. The president has asked you to attend the next board of directors meeting to share your plan for addressing these serious issues. What will you tell them in your presentation to address the retention and recruitment problems?
Q.3 (20 Points)
Some physicians in your area are refusing to treat Medicare patients for a variety of reasons. These controversial decisions present not only a major breakdown in the healthcare delivery system but also in the financing of healthcare for many individuals in this nation. Delineate at least three possible reasons that physicians have for patient dumping, the legal ramifications, and the importance of Medicare and other government-sponsored programs to the U.S. healthcare system.
Q.4 (20 Points)
As the newly hired director of public relations for a national managed care company, you know that the next decade in the delivery of healthcare services will bring about revolutionary changes in your member organizations. Public outcry for changes has been heard loud and long, Congress is calling for reform, and providers are extremely frustrated with how you control utilization and offer low reimbursements. Your board of directors is convening to discuss how the managed care industry can be overhauled to provide a more customer-responsive product and to address rising healthcare costs.
What are the high-priority issues that will need to be discussed to overhaul the managed care industry? What stakeholders must be considered in the planning process? Applied Sciences homework help.
Q.5 (40 points)
You are the VP for human resources and have been given the assignment to come up with a new healthcare benefits plan that will improve healthcare services for your employees and control costs. The health plan currently covers services provided in traditional healthcare services. You employ approximately 1,800 employees and already determined that in this new plan, you want to provide traditional healthcare services and further develop a more preventative and wellness focus. Your goal is to improve the health of your employees, thereby saving monies in your illness coverage as well as nonproductive time in sick days.

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You are meeting with the president of the health system this afternoon. What will you propose to him or her?

Q.6 (40 Points)
You are the Corporate Vice President of Operations Management for Patient-First Healthcare System, a nonprofit hospital with seven rural satellite hospitals located within 250 mi of each other. Your organization has just approved new monies for developing new quality management initiatives. The individual hospitals have implemented their own quality management programs with varying levels of success. Some of their programs demonstrate stellar results and high levels of patient satisfaction, although others have much less impressive results.
Your focus as the corporate VP of operations is to implement a corporate quality improvement program that will be standard throughout the company’s hospitals. The plan must also be responsive to any local needs or issues. What will your quality plan entail? Specify what processes will be measured. Will it include JCAHO or another accreditation review? Why or why not? Finally, how will you measure the results?
Q.7 (40 Points)
You’ve just been hired as the compliance officer for the newly merged Intermountain Healthcare System (IHS). IHS was formed by merging four healthcare organizations—three acute care organizations and one long-term care agency. Two of the organizations have a history of various governmental regulatory violations, as well as suspected fraudulent billing practices. You’ve been hired to form a corporate compliance program for the new organization. The plan will address all areas of compliance and will not only clean up issues from the past but will also position the new organization as an organization with an impeccable reputation for compliance. Articulate your vision for this plan, and describe the components that will make this plan successful. Keep in mind that you have a newly formed organization made up of four organizations that have different cultures and management structures. Applied Sciences homework help.