Workplace Environment Assessment

Workplace Environment Assessment

You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.

There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.

To Prepare:

• Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
• Review and complete the Work Environment Assessment Template in the Resources.
• QUESTION
• Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples. Workplace Environment Assessment
  

  ORDER A PLAGIARISM FREE PAPER NOW

Study shows that when a work environment is healthy, it brings lots of positive attribute to the job such as job satisfaction, staff retention, and patient safety (Marshall & Broome, 2017).  This week assignment focuses on how healthy is our work environment, according to Marshall & Broome (2017), inter professional collaboration is necessary to achieve effective leadership in healthcare.  The following core values are essential for inter professioal collaboration that influence quality patient care: respect, accountability, communication and teamwork (Marshall & Broome, 2017).  In order to address workplace incivility, one must do an organizational assessment.  Cynthia Clark developed Healthy Workplace Inventory to determine the health environment of a workplace.

My workplace scored a 42 in Clark’s Healthy Workplace Inventory assessment, which states a score less than 50 is very unhealthy.  My workplace is not civil based on the following statements receiving “completely untrue” responses: high level of employee morale and job satisfaction, organization culture is assessed on an on going basis, there is comprehensive mentoring program for all employees, emphasis on employee wellness and self-care, sufficient resources for professional growth and development, workload is reasonable, manageable, and fairly distributed.  My organization has the possibilities of a mentoring program but lack resources to achieve it.

A situation I have experienced incivility in the workplace is bullying.  A nurse I oriented in the PICU started to spread rumors about me and it eventually got back to me.  I know conflict resolution is one of my weaknesses so I asked my manager to handle it.  The nurse ended up being spoken to twice by my manager for two different incidents.  After the third incident, I decided to talk to her myself with the charge nurse present in a private room.  After that conversation, she stopped spreading rumors and talking badly about me. Workplace Environment Assessment

With the purpose of nurturing a civil and collaborative culture health care professionals must focus on the higher purpose- providing safe, effective, patient care, and skilled communication (Clark, 2015).  Inter-collaboration among leaderships suggests a successful healthy work environment.  “High quality communication combined with high quality interpersonal relationships results in better patient outcome’”(Laureate Education, 2018). Workplace Environment Assessment

References

Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18-23. Retrieved from  https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf

Laureate Education (Producer). (2018). Diagnosis: Communication Breakdown [Video file]. Baltimore, MD: Author.

Marshall, E. S., & Broome, M. E. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer Workplace Environment Assessment